Cancellation Policy

We understand that schedules change. We kindly ask that you provide at least 24 hours' notice if you need to cancel or reschedule your appointment. Late cancellations or no-shows may be subject to a cancellation fee.

Payment

Payment is due at the time of service. We accept:

  • Cash (Mexican Pesos or US Dollars)
  • Credit and debit cards
  • Bank transfer

Please contact us for current pricing and package options.

Appointment Policy

All sessions are by appointment only. Please arrive 10–15 minutes early for your first visit to complete any necessary paperwork. If you arrive late, your session may be shortened to accommodate other scheduled patients.

Confidentiality

Your privacy is important to us. All patient information is kept strictly confidential and will not be shared with third parties without your written consent, except as required by law.

Scope of Practice

Acupuncture and traditional Chinese medicine are complementary therapies. Our treatments are not intended to replace conventional medical care. We encourage patients to maintain regular visits with their primary care physician and to inform us of any ongoing medical treatments or medications.

Consent

Before your first treatment, you will be asked to sign a consent form acknowledging that you understand the nature of acupuncture treatment, its potential benefits, and any possible risks. This form will be provided during your initial visit.

Questions about our policies? Contact us.